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Training and Consulting
Never a customer always a guest. That is your ambitious approach. You focus strictly on the spa guests' desires, needs and sense of well-being. We assist you in develop ing and maintaining a high quality standard throughout your spa concentrating not only on your products and treatments but on your spa staff.
Intensive Training
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We offer qualified preliminary and ongoing training sessions for you and your spa staff.
Our effective educational tools help you to maintain the highest standards in your spa.
We teach soft-selling skills to your staff, which will enhance your retail operation.
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First Class Business Support
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We provide high quality service of consulting and order processing.
We keep a large store and have your products ready and available in order to provide fast delivery.
We support your sales with marketing and public relations initiatives.
We visit our customers regularly. Unannounced visits are available, if required, to secure quality standards.
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Professional Consulting
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Spa journey is our entry program to a unique spa experience.
We develope, implement and monitor, together with you, quality spa standards.
Spa Handbook is the appropriate instrument to enhance the service quality and the economical facts in the spa.
Lean Spa program is to optimize the procedures of your spa.
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