Terms and Conditions of Sale and Delivery of
Schnaitmann Services
Your contractual partner for all orders is
Schnaitmann Services
Owner Marianne Schnaitmann
Voltastr. 13, 70376 Stuttgart
Telephone: +49 (0)711 55346810
Fax: +49 (0)711 55346812
E-mail:info@schnaitmann.eu
VAT ID: DE 814519038
Tax ID: 97259/46140
HRA No.: 720076 - courtyard Stuttgart
1. Conclusion of Agreement/Possibility of Revocation
(1) Our sales and deliveries are subject solely to these conditions of sale and delivery. General terms and conditions of business of a commercial customer shall not apply even if not expressly contradicted by us.
(2) Orders can be placed via the online shop and by telephone. A legally binding online order is placed by clicking on the button "Bestellung abschicken" (place order) providing that the order has not been corrected in the confirmation window.
(3) Our offers are non-binding. Contracts are only concluded on written confirmation of an order or by dispatch of the goods by us.
(4) The customer is entitled to revoke its order within two weeks of receipt of the order confirmation which contains detailed revocation notification. Revocation can be declared in writing or by returning the goods to the above address.
2. Scope of the Performance Duty
(1) Our order confirmation is definitive for the scope of our performance duty.
(2) The samples are non-binding, descriptions and analyses are approximate.
3. Prices/Shipping/Methods of Payment
(1) The sale shall be at the prices given in the online shop. All prices include the statutory VAT.
(2) Shipping within Germany:
If the order value is less than EUR 300.00 the purchaser shall pay a postage and packaging fee of EUR 9,95. We provide free delivery on orders over EUR 300.00.
Shipping outside Germany:
Delivery abroad must be agreed with us in advance. We charge the costs incurred by us for delivery abroad.
(3) We accept the following credit cards: VISA, MASTER.
Your credit card will only be charged when the ordered goods are dispatched.
(4) The invoice shall be sent with the delivery.
4. Delivery period
(1) We endeavour to carry out the order as quickly as possible.
(2) If an ordered product is not available in the short-term we will inform the purchaser accordingly without undue delay. Compensation for delayed delivery is excluded where we are not guilty of gross negligence.
(3) We are entitled to make part deliveries. In this case the customer shall not incur any additional costs.
(4) If an ordered product is permanently no longer available we will contact the customer in order to find an individual alternative solution.
5. Transport damage
The customer should check that the goods are complete and intact on receipt thereof. Damage must be reported to the deliverer immediately. The customer should then contact us.
6. Guarantee
(1) We provide a guarantee for two years from receipt of the goods to the extent required by statute.
(2) Our cosmetic products are natural products. In the individual case there can therefore be differences in colour and consistency which must not necessarily be associated with a deterioration in quality. The customer is requested to contact us in the event of doubt.
(3) In the case of commercial customers the inspection and notification duty of § 377 of the German Commercial Code (Handelsgesetzbuch) applies.
7. Reservation of Title
(1) We retain title in the goods delivered until we have received full payment of all claims in connection with the business relationship from the customer.
(2) A commercial customer is entitled to dispose of the goods in the ordinary course of business.
8. Revocation instruction
Right of revocation for consumers
If you buy as a consumer your contractual declaration can be revoked without giving reasons within two weeks either in written form (e.g. letter, fax, e-mail) or, if you have received the goods before expiry of the deadline, by returning the goods. The two-week period begins on receipt of this notification at the earliest. Due dispatch of the revocation or return of the goods will satisfy the deadline. The revocation must be sent to:
Schnaitmann Services e.K.
Voltastr. 13
70376 Stuttgart
Tel.: 0711 55346810
Fax: 0711 55346812
Email: info@schnaitmann.eu
Consequences of revocation:
In the event of a valid revocation, both parties must return any goods/payment received from the other and any benefits (e.g. interest) must be surrendered. If you are unable to return all or part of the goods received from us in an undamaged condition, you shall pay compensation for the loss in value. This does not apply with respect to goods if the deterioration of the goods is exclusively the result of testing – as would have been possible in a store. You can avoid paying compensation by not using the goods and not subjecting them to anything which would decrease their value. If you return a delivery of goods whose order value is less than EUR 40.00, you must pay the costs of the return if the delivered goods correspond to the order. In all other cases, you may return the goods to us free of charge. Obligations with regard to reimbursement of payments must be met within 30 days. For the consumer the 30-day period begins when the revocation is posted or the goods are returned. For Schnaitmann Services e.K. the 30-day period begins upon receipt of the revocation or returned goods.
9. Data protection
We save the customer’s data for the purpose of handling the order and, if requested, to be able to provide the customer with information at regular intervals.The customer may cancel this at any time by way of an option directly in the newsletter.
10. Place of Jurisdiction for Commercial Customers, Severability Clause
(1) If the customer is a merchant Stuttgart is the place of jurisdiction.
(2) Should one of the above provisions be invalid this shall not affect the validity of the other provisions. The parties undertake to replace the invalid clause with a
valid provision which reflects the economic intent of the invalid provision as closely as possible.
Date 04/09
|
